We're here to help. Most questions can be answered below — if not, reach out any time.
support@join-stack.com
We reply within 24 hours.
Use the Report button inside the app. Reports reviewed within 24 hours.
On the website, open your account menu → Settings → Delete account. In the iOS app, open Profile → Settings → Delete Account. Your account and associated personal data are removed within 30 days.
STACK HQ Creator Pro — 30-day free trial, then $9.99/month for the first 250 creators (then $14.99/month). STACK HQ Viewer+ — $4.99/month. Both are auto-renewable and billed through your Apple ID. You can cancel any time in iOS Settings → Subscriptions. See our Terms of Service section 6 for full details.
Subscriptions are managed by Apple. Open iOS Settings → [your name] → Subscriptions → STACK HQ → Cancel. Your subscription stays active until the end of the current billing period.
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com and select your STACK HQ purchase.
Sign in to STACK HQ with the same account, then open Settings → Restore Purchases.
Tap "Forgot password?" on the sign-in screen and enter your email. You'll receive a reset link within a few minutes (check spam).
Our moderation team reviews every report within 24 hours. We take action including content removal, warnings, suspension, or permanent bans depending on severity.
Open Profile → Become a Creator. Creator tools including pinned products, affiliate links, and analytics are available with STACK HQ Pro.
Yes. Use our copyright notice form or email stackhqapp@gmail.com. See our Terms of Service section 8 for required information. If your upload was disabled and you believe that was a mistake, use the counter-notice form — content is not restored automatically.